Your story!

Michelle met my Mom and Dad at my home in order for us all to get a feel for her and Hospall. My Mom was dying of pancreatic cancer, and the plan was for my Dad to live with us with support from Hospall. We were all very impressed with Michelle's professionalism, experience and dedication to personalized at home healthcare. While we were in the process of working out a schedule with Michelle, not long after my Mom passed, my Dad had a massive heart attack. My Dad did not want any emergency interventions, and Michelle was instrumental in helping us through the assessment and palliative process in order to meet his wishes. Her advice, availability and compassion were a Godsend during a very stressful and emotional time.

In 2021, my husband, Bill, and I decided to remove his mother from the retirement where she was living (she wasn’t thriving), had been rushed to the local hospital on 3 occasions, and wasn’t permitted to see family members, unless they were designated “caregivers”. We looked at local homecare services, and had heard good things about Hospall Private Homecare serving King Township and surrounding area. I can confidently state that the “good things” we heard about Hospall were under-stated—they are fabulous. We hired Hospall for 4 hours per day, 5 days a week, and Mom received the best care. Attention was given to her state of mind for activities each, and every day, and the level of compassion that was demonstrated by these caregivers was not unlike family. In fact, my husband and I commented that we should have hired Hospall Private Homecare rather than moving her into an assisted living facility. Hospall is professional, knowledgeable, courteous, compassionate, thoughtful, always on time, fulfill the wishes of the client and/or family, and the Team is well educated. We shared with Michelle and Bruce the kind of atmosphere we wanted Mom to have, given her Dementia and Cancer Care, and we watched as Mom became the happier version of who she used to be surrounded by her family, and getting the requisite personal care she required from Hospall Private Homecare. My husband, Bill, and I commend the work ethic and compassion demonstrated by Hospall Private Homecare, and strongly recommend them for any homecare service any individual or family requires….they become Family.

Anyone who has the fortune to acquire Hospall for their loved one will feel truly blessed and grateful for it. Michelle keeps her client number manageable so she can ensure personalized service and quality of care. She came to our home and not only gave a custom proposal, but did a bit of counselling on the spot! Lovely people! Highly recommended!

When our Mom passed away in 2017, at the recommendation of family friends, my siblings and I engaged Hospall to provide daily care for our Dad and provide peace of mind for us, as none of us lived near Dad. Michele and her team began supporting my Dad with companionship, meals and activities for 3 -4 hours per day and over the years, that time grew as they helped him with many activities of daily living, including Erwin accompanying Dad to regular doctor's visits and so much more. This allowed our 87 year old Dad who was dealing with growing dementia to stay in his own home where he was most comfortable. Over the next 4 years, we adjusted the Hospall hours as Dad's needs required and they never hesitated to make changes when we requested them. When Dad had a stroke in May 2020, Hospall was there to provide 24 hour care immediately, which allowed us to bring him home within 2 days which was such a relief with COVID spreading within the hospital . In late 2020, after Dad regained additional mobility, we made the decision to have him move to assisted living in a retirement home. Again, Hospall continued to visit him daily from 12 - 6pm caring for Dad one-on-one and providing updates to the family, ensuring he was well cared for at all times. As a family, we highly recommend Hospall to other families. Michelle and Erwin were always there for us during these last 4 years of Dad's life providing regular ongoing communication and much appreciated weekly oversight visits by Erwin. Dad's personal caregivers Nancy, Behnaz, Yagoob and Affifeh were very caring, considerate workers who provided Dad with the best care possible. We can't thank them enough for ensuring that Dad was extremely well cared for, loved and supported. We are very lucky to have a company like Hospall that can allow our seniors to age with dignity, fully loved and supported to the very end.

I called on Hospall to help with my father’s palliative care needs. From the initial phone call until his passing, they were truly incredible. They were compassionate, reliable and beyond supportive. Thank you for providing such great care!

Michelle, Bruce and their Team assisted me with the palliative care for my wife of over 36 years. She spent three months in the Margaret Bahen Hospice and then seven months at home under the care of Michelle, Bruce and their Team until her death. Given a choice between a return to the hospice or staying at home in my wife's final days, it was an easy choice to continue home care with HosPall until the end HosPall's attention to every detail of my wife's care, their compassion for their clients and their client's family is unparalleled in the private home care industry. HosPall should be every caregiver's FIRST CHOICE for home care! Doug C.

Hospall has been there for our family more than once over the last few years. Michelle....she is wonderful! She is hands on from the start, is quick to put support in place and offers her continued support throughout. Erwin is great! He, along with the Caregivers, work hard to ensure all questions/concerns are addressed. We just have to ask once and they make things happen. They truly care. We don't know what we would do without them. I cannot say enough about Michelle, Erwin and the care Hospall provides.

Michelle and her wonderful team at Hospall provide 24-hour live-in care for my wife who suffers from advanced Parkinson's disease. The standards and consistency of care are superb! The team not only ensures that she has the best possible quality of life but helps identify and deal with any developing health issues. The care-givers are personable and fun to have around. Before discovering Hospall, we had unsatisfactory experiences with several other care providers. Hospall has outshone them all! David B.

Meeting Michelle at Hospall was one of the best things that could have happened to us as a family unsure how to care for an aging parent with dementia that wanted to be cared for at home. She is such a genuine and calming person that helped us feel comfortable with making our decisions. And who better to help us than someone who had a nursing career helping people for so many years in our very own community! Hospall has a very DEPENDABLE team (Important!) --- Michelle has very compassionate & qualified people working with her, and very high standards for care of both her clients AND her staff. We highly recommend Hospall to help with any elderly or health home care. They go the extra mile in all situations, have been there for us any time of day/night, and we hold great respect for the job they are doing that we as the adult children cannot do. Thank you again Michelle, Bruce, Erwin, Ramen, and ALL the Hospall caregivers that really DO care about our families, and made us feel like part of theirs.

I booked home support through HosPall for a elderly friend who is suffering from dementia. I cannot say enough good things about the services available and the quality of care that their PSW is providing. The services I have booked for my friend are home support including house cleaning and laundry, grocery shopping, chiropody, and a monthly check-in with a nurse/manager. The PSW has worked hard to develop a caring relationship with my friend and there is a noticeable improvement in my friend's mood. Michelle Frauley, the CEO of Hospall, was extremely accommodating in developing a support plan for my friend. She is quick to respond to all of my questions. If I needed home support for a family member, I would not hesitate to call HosPall.

All staff is caring and helpful. They are available at a moment's notice to assist with any care. Hospall has been part of our family through palliative care, to assisting a loved one at the hospital during emergencies and surgeries and for personal homecare. We recommend them to everyone we know looking for some homecare assistance

Outstanding service!! My family has used Hospall with my ailing father and mother. They are always there for us and I feel very safe and secure having my mother in their care. Highly recommend their service

I've know Michelle to be one of the most genuine and caring individuals. Her professionalism and attention to the care of others is absolutely the best. There are many options doe indicates roe private xare. If this is something that is important to you then you can be assured this organization will make sure there is a genuine fit and provide the highest level care. Thank you for all you have done and do.

Michelle is a wonderful person to deal with. I highly recommend anyone who wants to use Hospall to not take too much time to consider it. It’s the right decision. She truly cares about the healthy and well being of others!